Welcome To

Better Business Bureau

Vision An ethical marketplace where buyers and sellers trust each other

MissionBBBs mission is to be the leader in advancing marketplace trust. We do this by

Setting standards for marketplace trust Encouraging and supporting best practices by engaging with and educating consumers and businesses Celebrating marketplace role models Calling out and addressing substandard marketplace behavior Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive, and equitable marketplace. Performance speaks to a business's track record of delivering results by BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

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About Better Business Bureau

Vision
An ethical marketplace where buyers and sellers trust each other

Mission
BBBs mission is to be the leader in advancing marketplace trust. We do this by

  • Setting standards for marketplace trust
  • Encouraging and supporting best practices by engaging with and educating consumers and businesses
  • Celebrating marketplace role models
  • Calling out and addressing substandard marketplace behavior
  • Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive, and equitable marketplace. Performance speaks to a business's track record of delivering results by BBB standards and/or addressing customer concerns in a timely, satisfactory manner.