Customer service at Paus encompasses a comprehensive suite of maintenance and repair services, ensuring operational excellence and reliability. Services include on-site and in-plant repairs by certified technicians, regional service partnerships, and a dedicated Service Hotline for technical support. Annual visits for lift technology maintenance, including safety inspections, are also provided. Paus offers customizable maintenance schedules, machine overhauls, updates, and technical testing, alongside a customer-specific inventory of spare parts. Technical information and support are readily available through the Service Hotline, with additional resources accessible at dealer locations for enhanced service delivery.
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