KDS Troubleshooting


We provide expert troubleshooting for Kitchen Display Systems (KDS) to ensure seamless operation. If your KDS is experiencing issues, follow these key steps:

  • Check Internet Connection – Ensure the device is connected to the network. Unplug and reconnect the cable, listening for a click to confirm a secure connection.
  • Verify Power Supply – Ensure the power cable and power brick are properly connected.
  • Confirm Login Credentials – Use the correct username and password, and verify that the account has admin rights.
  • Check Back Office Setup – Make sure the KDS is correctly configured in the back office system.
  • Look for Network Connectivity – Check for a network symbol to confirm a stable connection.

If issues persist, our team is ready to assist with expert diagnostics and solutions to keep your system running efficiently.

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