It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet Metro by T-Mobile a leading provider of unlimited 5G wireless services. Together we serve tens of millions of customers and we're just getting started, to make an incredible difference for your customers and co-workers. With boldness, enthusiasm, and a whole lot of passion, the Elite Mobile Expert will help us sell the products and services that our customers have grown to rely on. Obtaining a strong
Elite Mobile Expert Qualifications
- Prior Experience in Sales and Customer Service
- Fluent with technology
- Strong Communication Skills with the ability to carefully listen ensuring every customer feels valued and welcomed
- Problem-Solving skills
- Billing and POS system knowledge
- Focus on attention to detail
- Flexibility to adapt to changes in business operations
- State ID and reliable transportation
Elite Mobile Expert Responsibilities
- Interpretation of KPI reporting along with building the culture, hitting Store Goals and Quota
- Maintaining Compliance with Company Policies and Procedures
- Resolving customer concerns and escalations with excellent customer service
- Building local community relationships
- Making sure all operational duties are completed and in full compliance
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