CRC’s key to providing better customer service is sophisticated call distribution, used to efficiently route each call according to utility and call type. Automated number identification aids the process by immediately identifying callers prior to the call being answered. While Customer Service Reps (CSRs) handle most calls, CRC’s Interactive Voice Response (IVR) system can provide custom outage greetings and automated outage-call processing during times of high call volume. The inbound call services CRC provides include:
Interested?
If you are interested in this item and have some questions, feel free send an inquiry.
Click Here
On the Go?
Scan our QR code and use your phone to access our catalog.
Cooperative Response Center (CRC) is a proud part of