Please be aware that our Medical Certificate program does not prevent disconnection if you fail to pay your bill or make arrangements with us, nor does it provide a discount on your electric service. Additionally, having a Medical Certificate does not guarantee that your power will be restored first in an outage, so it's essential to have a plan in place. Our Medical Certificate Team is available at [phone number], Monday through Friday, 8 a.m. to 5 p.m., to answer any questions you may have about the program.
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